JOBS IN CANADA – Toronto Fashion Brand Kotn Hiring Retail Staff
JOBS IN CANADA – Retail job opportunity in Toronto with weekend shift requirement -Toronto-based apparel brand Kotn has announced a hiring opportunity for the position of Sales Associate at its retail location in Toronto, Ontario. The company, known for its focus on ethical fashion and transparent supply chains, is seeking candidates who can contribute to delivering a strong in-store customer experience while supporting day-to-day store operations.’
About the Company and Its Background
Kotn was founded in February 2015 in Toronto by three friends who aimed to create clothing that balances quality, design, sustainability, and fair pricing. Over the years, the brand has built a reputation in the global fashion industry for its focus on responsible sourcing and social impact. Kotn’s work has been highlighted in more than 80 international publications including The New York Times, GQ, Vogue, Elle, and The Wall Street Journal.
The company focuses on rethinking how everyday wardrobe essentials are produced and sold. Its model emphasizes transparency in sourcing materials and improving the communities involved in its supply chain.
Role Focused on Customer Experience
The Sales Associate role is primarily customer-facing. Selected candidates will interact with shoppers on a daily basis and are expected to deliver a positive and personalized retail experience. Responsibilities include assisting customers with product inquiries, providing styling or product guidance, and helping create an engaging store environment.
Employees in this role will also introduce customers to Kotn’s in-store and omni-channel services while maintaining the brand’s service standards. The position requires efficient handling of cash transactions and ensuring customers complete the purchase process smoothly.
Retail Operations and Store Maintenance
In addition to customer service responsibilities, the role includes several operational duties. Sales Associates will assist with opening and closing procedures, maintain store cleanliness, and help ensure the retail floor remains organized throughout the day.
Team members are also expected to communicate with management about operational improvements and opportunities to enhance store performance. Maintaining an organized workspace and ensuring the store environment remains welcoming for visitors is a key part of the daily workflow.
Support for Visual Merchandising
Another important aspect of the job involves supporting the store’s visual merchandising standards. Sales Associates will help maintain product displays and ensure merchandise is presented in an appealing and organized manner.
The role also includes receiving shipments, restocking products on the retail floor, and informing management when inventory levels run low. Maintaining appropriate stock levels helps ensure customers can find the items they are looking for during their visit.
Skills and Experience Required
Kotn is looking for applicants who have at least one year of experience in a customer-focused retail environment. Strong communication skills are essential, both verbal and written, as the role involves frequent interaction with customers and coordination with team members.
The company also values candidates who demonstrate adaptability in a fast-changing work environment. Collaboration, transparency, and the ability to work well within a team are considered important qualities for the position.
Candidates should also be comfortable working flexible schedules, including weekend shifts when required.
How to Apply
Interested candidates can apply through the official job listing page
Applicants are typically required to create or sign in to an Indeed account before proceeding to the company’s application page.