JOBS IN CANADA: Ontario store recruits Omni Customer Fulfillment Associates
JOBS IN CANADA: Walmart Canada has launched a fresh hiring drive for Omni Customer Fulfillment Associates at its Hannon, Ontario location, reflecting the retailer’s continued push to strengthen its online order and last-mile delivery operations. The position is being positioned as a practical entry point into modern retail, blending customer service, logistics, and digital fulfillment in a fast-paced store environment. With e-commerce volumes steadily rising across the country, the company is expanding its frontline workforce to ensure accuracy, efficiency, and safety in every online order that leaves the store.
A hybrid role between retail and logistics
Unlike traditional store roles that focus solely on shelves or checkout counters, the Omni Customer Fulfillment Associate position sits at the intersection of in-store operations and digital commerce. Selected employees will be responsible for retrieving products from different temperature zones — including ambient, chilled, and frozen areas — and assembling them into complete orders for online customers. The job requires careful handling of goods, strong attention to detail, and the ability to move efficiently through the store while maintaining quality standards.
Precision, safety, and customer experience at the core
Walmart has outlined that accuracy is just as important as speed in this role. Associates must carefully distinguish between similar products, verify quantities, and cross-check product codes before packing. Every order must be properly documented, labeled, and organized in a way that protects product quality during transit. Employees are also expected to keep their work areas clean, immediately address spills or debris, and operate material handling equipment only after completing mandatory safety checks.
Balancing fulfillment with real customer interaction
Although the position is heavily centered on online order processing, Walmart has emphasized that direct customer engagement remains a key part of the job. Associates may interact with shoppers on the floor, assist with queries, and help resolve issues related to order pickups. This dual responsibility ensures that employees develop both technical fulfillment skills and people-oriented service experience.
Room for learning and continuous improvement
The company is encouraging staff to actively contribute to operational improvements, whether related to productivity, workflow efficiency, or workplace safety. Employees are expected to remain adaptable, as daily tasks may shift based on order volumes, delivery timelines, or specific customer requests. This flexibility is being framed as an opportunity for workers to build a versatile skill set within the retail sector.
Pay structure and workplace policies
The starting wage for this role is set at $17.75 per hour, with final pay dependent on relevant experience. Walmart has also reiterated its commitment to accessibility, stating that disability-related accommodations will be provided to applicants and employees as required by law.
Where the job is located
The vacancy is based at Walmart’s store on 2190 Rymal Road East in Hannon, Ontario. Current Walmart associates are instructed to apply through their internal Workday portal, while external candidates can apply through Walmart Canada’s official careers platform.
Part of a broader retail transformation
This recruitment effort aligns with Walmart Canada’s wider strategy to modernize its fulfillment network as more shoppers shift toward online grocery and click-and-collect services. By investing in trained Omni Associates, the company aims to reduce errors, improve delivery timelines, and enhance overall customer satisfaction in an increasingly competitive digital retail market.
How to apply
Interested candidates can find full details and submit their applications on the official Walmart Canada careers website