JOBS IN AUSTRALIA: Dusk Seeks Casual Customer Assistant in Elizabeth
JOBS IN AUSTRALIA: Home fragrance retailer dusk has announced a new opportunity for a Casual Customer Assistant at its Elizabeth, South Australia store. The position is suited to individuals who enjoy working closely with customers and contributing to a welcoming retail environment. As part of a well-known brand operating more than 140 stores across Australia and New Zealand, the selected candidate will join a team focused on delivering meaningful in-store experiences.
Role Focused on Customer Experience
According to the job listing, the Casual Customer Assistant will play a key role in shaping positive shopping experiences. The company emphasizes personalised service, encouraging team members to engage with shoppers in a genuine and thoughtful manner. From helping customers choose the right fragrance to assisting with gift selections, the role centers on building rapport and understanding individual preferences.
The position is hands-on and dynamic, with responsibilities ranging from customer service to maintaining store presentation. Employees are expected to contribute to a warm and inviting atmosphere while ensuring the store remains aligned with brand standards.
Shift-Based Casual Employment
The vacancy is offered on a casual basis and involves shift work. This structure provides flexibility, which may appeal to students, part-time workers, or individuals seeking adaptable schedules. As with most retail roles, availability across different shifts, including weekends, may be required.
The role is based at the Elizabeth SA 5112 location. Applicants should note that an Indeed account is required to proceed to the company’s website and complete the application process.
Key Responsibilities in Store
The advertised duties highlight a mix of service, teamwork, and operational support. Core responsibilities include:
- Delivering attentive and personalised customer service
- Supporting overall store performance through collaboration
- Maintaining visual merchandising standards
- Developing product knowledge to guide purchase decisions
- Assisting teammates to ensure smooth daily operations
Dusk notes that product knowledge is particularly important, as staff are expected to help customers select scents and items that suit different occasions and preferences.
Candidate Profile and Expectations
The company is seeking individuals who demonstrate reliability, enthusiasm, and a strong sense of teamwork. A positive attitude and willingness to learn are considered valuable qualities for the role. The listing also emphasizes the importance of integrity and follow-through, suggesting that consistency and accountability are key traits for success in this position.
Applicants who enjoy interacting with people and contributing to a supportive workplace culture may find the opportunity appealing. The retailer highlights the importance of creating a collaborative environment where employees actively contribute to maintaining a strong team culture.
Employee Benefits and Incentives
Dusk outlines several benefits associated with the position. Team members receive a staff discount across the company’s fragrance, décor, and gifting range. In addition, the store operates a monthly bonus program and performance-based incentives, offering opportunities for additional earnings.
The company also provides access to an Employee Assistance Program (EAP) for employees and their immediate families. Leadership development and coaching opportunities are mentioned as part of broader career growth pathways within the organisation.
About the Company
Dusk positions itself as a retailer focused on creating sensory experiences through fragrance and home décor products. With a presence across Australia and New Zealand, the brand has built its reputation around curated in-store environments and customer engagement.
Those interested in applying or learning more about the company can visit the official careers page at:
https://www.dusk.com.au/careers
Application Process
Interested candidates must apply through the designated online platform. The listing specifies that applicants will need an Indeed account to continue to the company’s application portal. As with most retail recruitment processes, shortlisted candidates may be contacted for interviews following the initial review.
The role presents an opportunity for individuals seeking retail experience within an established brand, particularly those interested in customer-facing positions in the home fragrance sector.