JOBS IN AUSTRALIA – Front of House Team Leader Role Opens in Surry Hills
JOBS IN AUSTRALIA – Gelato Messina, one of Australia’s most recognised dessert brands, has announced a new hiring opportunity for a Front of House (FOH) Team Leader at its Surry Hills outlet in Sydney. The role is being offered on a casual basis and is aimed at individuals who bring energy, positivity, and a genuine passion for customer service. Located on Crown Street, the store is known for its high footfall and vibrant customer base, making this position both dynamic and engaging.
Role offers flexible hours with competitive pay range
According to the job listing, selected candidates can expect to work more than 20 hours per week, with hourly pay ranging between $33.19 and $48.55 depending on experience and shifts. The role requires flexibility, particularly for evening shifts, weekends, and public holidays, which are typically peak hours for the brand. This structure makes the opportunity suitable for candidates seeking part-time work with consistent hours in a fast-paced hospitality environment.
Opportunity for growth into supervisory position
While the initial position is within the front-of-house team, the company has indicated potential career progression for the right candidate. Employees who demonstrate strong leadership and operational skills may be considered for a supervisor role, along with increased working hours. This pathway reflects Gelato Messina’s approach to internal growth and talent development within its retail teams.
Ideal candidates should have customer-focused mindset
The company is specifically looking for individuals who naturally connect with customers and contribute to a welcoming store atmosphere. Prior experience in hospitality or supervisory roles is considered advantageous, though not mandatory. Candidates with at least one year of supervising experience or two years in customer service roles may have an added edge during the selection process.
Applicants must also hold valid work authorization in Australia, including citizens, permanent residents, or working holiday visa holders. A willingness to learn operational skills, including product handling and service techniques, is also part of the expectations.
Employee benefits include food perks and discounts
Beyond the hourly wage, the role comes with several in-store benefits. Employees will have access to free food and drinks during shifts, along with exclusive staff discounts on products. These perks are designed to enhance the workplace experience and align with the brand’s culture, which emphasizes enjoyment and team spirit.
Work environment emphasizes personality and energy
Gelato Messina’s hiring approach places strong emphasis on personality and attitude. The company is known for its lively and customer-centric environment, where team members are encouraged to bring enthusiasm and authenticity to their roles. The listing highlights the importance of being approachable, cheerful, and capable of creating memorable customer interactions.
Application process and official link
Interested candidates can apply directly through the official careers or job listing platforms. Only shortlisted applicants will be contacted for further steps in the hiring process.
For more details or to apply, candidates can visit the official page:
https://gelatomessina.com/
The position is based entirely on-site at the Surry Hills location, and applicants should be prepared to work in a team-oriented, high-energy retail setting.