JOBS IN CANADA: Redefining Hospitality Through Visionary Product Design
JOBS IN CANADA: In today’s competitive landscape, technology is the backbone of small business survival. Toast is creating a digital ecosystem designed to help restaurant owners navigate the complexities of modern operations while driving significant sales growth. By focusing on (Strategic Digital Empowerment) as a core value, the platform enables entrepreneurs to engage customers more deeply and keep their workforce motivated. This holistic approach transforms raw technology into a lifeline for local businesses striving to thrive in a digital-first world.
Seeking a Design Visionary for Customer Success
The search is on for a Product Designer who possesses a sophisticated portfolio that balances user needs with commercial objectives. The ideal candidate understands that every pixel must serve a purpose, adhering to the fundamental philosophy of “doing right by the customer.” Through (Intuitive Experience Architecture), this role will bridge the gap between complex software and the high-pressure environment of a busy kitchen. Success in this position means creating tools that feel like a natural extension of the user’s workflow rather than a digital burden.
Executing Growth Through Data-Driven Insights
The cornerstone of modern software success lies in Product-Led Growth (PLG) strategies that prioritize self-discovery. As part of the Toast team, you will utilize data to ensure that every feature reaches the right user at the perfect moment. By embedding (Growth Focused Design) into the product lifecycle, you help customers experience value almost immediately upon adoption. This methodology not only increases awareness of service offerings but also encourages businesses to scale their operations by naturally upgrading to more advanced tools.
Solving Complex Problems Through Systems Thinking
Great design is about untangling the messy intersections of human behavior, digital interfaces, and physical interactions. Toast is looking for a teammate who is a natural systems thinker and enjoys making sense of multifaceted challenges. By developing assets like (Customer Journey Maps) and service blueprints, you will identify the most painful friction points in the restaurant experience. Your mission is to turn these challenges into opportunities, ensuring that the technology facilitates a seamless flow from the front-of-house to the back-of-house.
A Multidisciplinary Approach to Innovation
No great product is built in isolation, and at Toast, collaboration is the secret ingredient. You will work side-by-side with Product Managers and Engineers to brainstorm and prioritize features that actually matter. Through (Cross Functional Collaboration), the team delivers high-fidelity designs that tell a visual story and simplify the user’s daily tasks. This multidisciplinary environment is designed for problem solvers who want their work to have a tangible impact on the diverse global restaurant community.
Leading the Charge with AI-First Experiences
The future of technology is undeniably intertwined with Artificial Intelligence, and Toast is at the forefront of this evolution. Designers are encouraged to build AI-first experiences that solve meaningful customer problems rather than just chasing trends. By utilizing (AI Streamlined Ideation) tools, the design team can accelerate their workflows and foster a culture of constant learning. This commitment to innovation ensures that the products remain cutting-edge while providing high-quality solutions that empower users to build faster and more independently.
Mastery of Design Tools and Research Fluency
To thrive in this high-impact role, a designer must possess a deep fluency in modern design software and a strong foundation in user research. Whether it is Figma, Sketch, or Adobe CC, your technical proficiency must be matched by your ability to interpret data. Achieving (Design Standard Excellence) requires a bias toward experimentation and a desire to learn quickly from user feedback. This combination of technical skill and intellectual curiosity is what allows a designer to create truly delightful moments across the entire customer experience.
A Philosophy of Total Rewards and Inclusion
Toast believes that its employees are the “secret ingredient” to its global success, and this is reflected in a comprehensive rewards philosophy. Beyond a competitive salary range of $91,000 to $146,000 CAD, the company provides equity, bonuses, and flexible benefits designed for a healthy lifestyle. In an (Inclusive Corporate Environment), diversity is baked into the culture, ensuring that every “Toaster” has an equitable opportunity to grow. This hybrid work model fosters a strong culture of connection, allowing professionals to contribute their best work from British Columbia, Alberta, or Ontario.