JOBS IN UK: HMRC Opens Administrative Officer Roles With Flexible Hybrid Options
JOBS IN UK: Government administration careers continue to attract strong interest as public sector employers expand their teams to meet operational demands.
HM Revenue and Customs has announced new permanent openings for the role of Ministerial Correspondence Administrative Officer, offering flexible working arrangements, long-term job security, and a competitive benefits package for eligible candidates.
New Administrative Officer Vacancies Announced by HMRC
HM Revenue and Customs is recruiting for two Administrative Officer positions within its Legal Group, specifically supporting Ministerial Correspondence and Review functions. These roles are available on a permanent basis and are open to both full-time and part-time applicants.
The positions are based at London’s 100 Parliament Street and Nottingham’s Unity Square regional center, with hybrid working options allowing employees to balance office and remote work in line with departmental policy.
Salary Structure and Pension Benefits
The advertised salary range reflects location-based pay bands. Candidates appointed outside London can expect an annual salary of £28,016, while London-based roles offer up to £31,471 per year. Part-time salaries will be adjusted proportionally based on working hours.
In addition to base pay, successful applicants will be enrolled in the Civil Service defined benefit pension scheme. HMRC contributes nearly 29 percent of an employee’s salary toward this pension, making it one of the most generous public sector retirement packages in the UK.
Role Responsibilities and Day-to-Day Work
The Administrative Officer role plays a central part in managing high-level correspondence handled by HMRC. Responsibilities include registering and tracking incoming cases, managing shared inboxes, handling urgent communications, and coordinating responses with internal departments and external stakeholders.
Officers will also assist in preparing briefing packs and draft correspondence for senior leadership, including the Chief Executive and Director Generals. Maintaining accurate records, updating data logs, and supporting workflow coordination across teams are key aspects of the position.
The role requires regular interaction with internal business units, Treasury teams, MPs’ offices, and members of the public, ensuring responses are delivered accurately and within agreed timelines.
Skills and Experience HMRC Is Seeking
HMRC is looking for candidates with strong written and verbal communication skills, sound judgment, and the ability to work efficiently in a fast-moving environment. The department values teamwork, adaptability, and a practical approach to problem-solving.
Applicants should be comfortable managing multiple priorities, responding to time-sensitive requests, and maintaining accuracy under pressure. Previous administrative or public sector experience is beneficial but not mandatory if candidates demonstrate transferable skills.
Flexible Working and Inclusive Policies
The department continues to emphasize flexible and inclusive working practices. These roles support job-sharing, alternative working patterns, and hybrid arrangements, with employees expected to spend approximately 60 percent of their time in the office.
HMRC also highlights its commitment to diversity, equal opportunity, and reasonable adjustments throughout the recruitment process. Applicants who require additional support are encouraged to raise requests early in the application stage.
Security Clearance and Eligibility Requirements
Candidates appointed to the London location must obtain Counter Terrorist Check clearance before starting. This requires a minimum of three years’ UK residency prior to the vetting application. Standard civil service background checks, including criminal record screening, also apply.
The role is not eligible for skilled worker visa sponsorship due to salary thresholds set by the Home Office.
Application Process and How to Apply
Applications are being handled through the Civil Service Jobs platform. Candidates must submit a name-blind CV, a personal statement, and behavior-based responses aligned with the Success Profiles framework. Shortlisted applicants will be invited to a video interview focused on experience, behaviors, and strengths.