JOBS IN UK: London Heathrow Airport Announces New Lounge Host Vacancies at Terminal 2
JOBS IN UK: Sodexo Live! has officially opened recruitment for several Lounge Host positions at the prestigious United Airlines Lounges within London Heathrow’s Terminal 2. This recruitment drive aims to find hospitality professionals who can deliver world-class service to international travelers. As one of the world’s leading service providers, Sodexo Live! is looking for individuals who bring personality and a genuine passion for guest satisfaction. Successful applicants will be offered permanent full-time contracts following a standard probation period and the necessary security clearances required for airport operations.
High-Standard Service and Passenger Engagement
The core of the Lounge Host role is to act as the face of the United Airlines brand, ensuring every guest receives a warm and professional welcome. Beyond initial greetings, hosts are responsible for maintaining the high visual and operational standards of the lounge. This includes ensuring food displays are constantly replenished, maintaining aesthetic presentation, and adhering strictly to established service procedures. The role demands an individual who can multitask effectively in a fast-paced environment while engaging with passengers to ensure their journey begins with a seamless and premium experience.
Operational Excellence and Dining Management
Daily responsibilities extend to the meticulous management of the dining and service areas. Hosts must possess a thorough understanding of the menu to assist guests with dietary questions and preferences. Operational efficiency is key, requiring close coordination with the culinary team and back-of-house staff to ensure service items are always available. From setting up counters to the exact agreed specifications to ensuring the dining area remains spotless, every task is focused on precision. Additionally, hosts are expected to manage order deliveries accurately and provide prompt beverage refills, ensuring no guest need goes unmet.
Mandatory Requirements and Security Protocols
Working at a major international hub like Heathrow requires strict adherence to security and safety protocols. Applicants must be able to provide a comprehensive five-year UK employment and residency history, along with full disclosure of any criminal records. On the professional front, essential qualifications include previous experience in a hospitality environment and a strong grasp of food safety and COSHH regulations. Excellent verbal and written communication skills are vital, as is the ability to work collaboratively within a diverse team. The role also requires a high level of discipline in following management instructions and attending regular site meetings.
Competitive Compensation and Flexible Shift Patterns
Sodexo Live! offers a structured and rewarding employment package for this role. The position carries a starting wage of £13.40 per hour for a 39.66-hour work week. To maintain 24/7 lounge operations, a specific shift rotation is in place: two early shifts (04:30–13:30), followed by two late shifts (13:15–22:15), and then two days off. This rotation provides employees with a predictable schedule while supporting the airport’s busiest hours. Furthermore, permanent employees gain access to an extensive range of corporate benefits, rewards, and industry-specific recognition programs.
Career Growth with Sodexo Live!
Joining the team at Heathrow Terminal 2 is an opportunity to be part of a global community of “experience makers.” Sodexo Live! emphasizes a culture where background and individuality are celebrated as assets to the service experience. Beyond the immediate job duties, the company provides the training and resources necessary for long-term career progression within the hospitality and aviation sectors. As an ambassador for the business, the Lounge Host plays a pivotal role in maintaining the reputation of United Airlines and Sodexo, making it an ideal position for those dedicated to excellence in customer care.