JOBS IN UK: Pets at Home Hiring Store Colleagues in Romford
JOBS IN UK: Pets at Home has announced a part-time job opening for the role of Store Colleague at its Romford location, offering an hourly wage of £13.46. The position is based in RM7 0AN and is aimed at individuals who are enthusiastic about animals and customer service. According to the listing, candidates must apply through an Indeed account before being redirected to the company’s official website. The vacancy highlights flexible retail work with weekend availability as a key requirement.
Role Focused on Customer Experience
The company states that Store Colleagues play a central role in day-to-day operations inside its pet care centres. Employees are expected to assist customers, maintain store standards, and help create a welcoming shopping environment. The emphasis is not only on selling products but also on building trust with pet owners seeking advice and support.
Successful applicants will work across varied shifts, including weekends, holidays, and selected weekdays. Full availability on weekends and at least two weekdays between 7:00 AM and 8:30 PM is mandatory. This scheduling structure reflects the store’s extended retail hours and weekend footfall.
Skills and Qualities Required
The job description outlines several key attributes that candidates should bring to the role. Strong communication skills, both verbal and written, are considered essential. Employees must be comfortable interacting with customers, answering queries, and offering clear guidance on pet-related products.
Problem-solving ability is another important aspect. Staff are expected to respond quickly to customer concerns and help resolve issues efficiently. The company also highlights teamwork and collaboration, noting that store performance depends on colleagues working closely together to meet sales targets and service goals.
An eagerness to learn is equally valued. Pets at Home encourages professional development and ongoing training, particularly in pet care standards and customer engagement practices.
Pay, Benefits and Incentives
The advertised hourly rate stands at £13.46, alongside paid holiday entitlement. Additional leave is offered for birthdays and special occasions, a benefit that reflects the company’s focus on employee wellbeing.
Colleagues also receive a 20 percent in-store discount, giving them reduced prices on pet products. A discretionary annual bonus scheme may apply, depending on performance. Other benefits include access to broader discount programmes and opportunities to participate in charity work within the local community.
Further details about company policies and career pathways can be found on the official website at
https://www.petsathome.com.
Company Culture and Values
Pets at Home positions itself as a pet-focused retailer committed to supporting both animals and their owners. The organisation operates retail outlets, veterinary services under Vets for Pets, grooming salons, and a charitable foundation. Its broader mission centres on improving pet welfare and strengthening the bond between pets and their owners.
In its recruitment message, the company stresses diversity and inclusion. It states that it welcomes applicants from all backgrounds and aims to remove barriers that might prevent talented individuals from joining. Even candidates whose experience does not perfectly match the job description are encouraged to apply if they believe they can contribute positively.
Application Process and Closing Note
Applications must be submitted via Indeed before progressing to the company website. The listing notes that the vacancy may close earlier than the stated deadline if sufficient applications are received. Candidates are advised to monitor their email inbox, including junk or spam folders, as email is the preferred method of communication during the recruitment process.