Join USA Hockey Arena as a Front Office Staff – Part-Time Nights & Weekends

Join USA Hockey Arena: USA Hockey Arena is currently seeking a Front Office Associate to support evening and weekend operations. This is a great opportunity for individuals looking to start their career in customer service, sports facility operations, or front desk management. Whether you’re a student, someone seeking part-time work, or simply looking to gain experience in a dynamic environment, this role provides an engaging and fast-paced work setting.

As a Front Office Associate, you will be the first point of contact for guests, athletes, parents, and coaches arriving at the arena. Your role will focus on providing friendly service, answering inquiries, and supporting basic administrative tasks vital to smooth arena operations.

Key Responsibilities

Duties include, but are not limited to:

• Answering Phone Calls
  Handle incoming calls professionally, assist callers with information, direct calls to appropriate departments, or address general inquiries.

• Issuing Locker Room Keys
  Manage the distribution and collection of locker room keys for teams, guests, and event participants.

• Providing Customer Assistance
  Greet visitors, provide directions within the arena, and offer excellent customer service.

• Supporting Arena Operations
  Assist arena staff with basic front office duties during nights and weekends to ensure smooth and organized events.

• Maintaining Professionalism
  Represent the arena with a friendly attitude and a strong commitment to customer satisfaction.

Who Can Apply?

This role is perfect for individuals who:

• Are seeking part-time work during evenings and weekends

• Have good communication skills (no professional experience required)

• Enjoy interacting with people in a busy, team-oriented environment

• Are reliable, punctual, and willing to learn

• Love being part of a sports-focused atmosphere

No prior experience is required — full training will be provided.

Work Schedule

• Nights & weekends

• Hours will vary based on events, schedules, and arena activities

• Flexibility is a plus, especially during peak sports seasons

Required Skills

While no experience is required, the following skills are helpful:

• Basic phone communication skills

• Friendly and approachable personality

• Ability to stay organized

• Comfortable working in a customer-facing role

• Willingness to work in a fast-paced sports facility

If you have experience working in front desk operations, customer service, or administrative work, that is a bonus but not required.

Why Join USA Hockey Arena?

• Work in a lively, sports-driven environment

• Meet players, coaches, families, and community members

• Get hands-on experience in customer service and facility operations

• Perfect for students, part-time job seekers, or those exploring sports industry careers

• Supportive team environment with flexible weekend work

USA Hockey Arena is a recognized hub for youth hockey, tournaments, figure skating events, and community activities — making it an exciting place to build valuable customer service experience.

How to Apply

To apply, simply email your resume or basic information to:
📩 office@usahockeyarena.org

You may also apply through Indeed (Indeed account required before continuing to the company website).